Terms & Conditions for Alaanah.com
Effective Date: July 1, 2024
Welcome to Alaanah.com! By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our website.
2. Business Information
- Website Name: Alaanah.com
- Business Name: Alaanah
- Email: alaanah.co@gmail.com
- Address: Suroor, Poochol road, Vadke koval, Trikaripur, Kasargod, Kerala, 671310
3. Product Information
Alaanah specializes in selling abayas for women. We strive to provide high-quality products and accurate descriptions. However, we do not guarantee that the product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.
4. Orders and Payment
- All prices are listed in the currency of our country of operation and are subject to change without notice.
- We do not offer a cash on delivery (COD) option for purchases.
- Full payment is required at the time of order placement.
5. Shipping and Delivery
- We will make every effort to deliver your order within the estimated timeframe. However, delays are occasionally inevitable due to unforeseen factors.
- We are not responsible for delays caused by courier services or any other external factors.
6. Returns, Refunds, and Cancellations
- We do not facilitate exchanges, refunds, or cancellations unless under exceptional circumstances.
- In the event of a claim regarding the product, we require a clear video demonstrating the dispatching process. We will then proceed to either repair the product or exchange it with available stock.
- To request a repair or exchange, please contact us at shaanah10@gmail.com with your order details and video evidence.
7. Exceptional Circumstances for Refunds and Exchanges
Refunds or exchanges may be considered under the following exceptional circumstances:
- The product received is significantly different from the description provided on the website.
- The product is damaged or defective upon receipt, and a clear video demonstrating the dispatching process is provided.
8. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and software, is the property of Alaanah or its content suppliers and protected by international copyright laws.
9. Limitation of Liability
- Alaanah will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
- We do not warrant that the site will be uninterrupted or error-free or that any defects will be corrected.
10. Indemnification
You agree to indemnify, defend, and hold harmless Alaanah, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the country where Alaanah is based. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of that country.
12. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
13. Contact Information
If you have any questions about these terms and conditions, please contact us at:
- Email: alaanah.co@gmail.com
- Address: Suroor, Poochol road, Vadke koval, Trikaripur, Kasargod, Kerala, 671310
Thank you for shopping with Alaanah!